Merchandise Returns

 

We hope that you will be delighted with your purchases from 44CON. If however, you want to return your purchase, you may do so within 14 days of your purchase, provided that your purchase is in its original condition. Please contact us at 44con@44con.com before returning any purchase.

Please note that you will be responsible for the postage costs of the items returned unless we delivered the item to you in error, or if the item is damaged or defective.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Conference Tickets

 

Conference and training tickets are non-refundable.

In the event that a ticket holder is unable to attend, a substitute may attend in their place provided that the organisers are notified in advance of the conference.  Please contact 44con@44con.com to arrange or if you want help with the substitution.

Training courses require a minimum number of attendees to be conducted. We reserve the right to cancel a course if minimum numbers are not reached up to 2 weeks prior to the event. In the event that a course is cancelled, we will notify the ticket holders and offer to transfer them to another course or provide refund information.